This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the guideways.ai website and any of its related products and services (collectively, "Website") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

AUTOMATIC COLLECTION OF INFORMATION

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website, the time spent on the pages of the Website, information you search for on the Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

COLLECTION OF PERSONAL INFORMATION

You can access and use the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you make a purchase, or fill any online forms on the Website. When required, this information may include: contact information such as email address and phone number, business profile information such as your current employer and role, payment details including credit card information, comments, feedback, product reviews, recommendations, and personal profile.

USE AND PROCESSING OF COLLECTED INFORMATION

In order to make the Website available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

Fulfill and manage orders

Deliver products or services

Improve products and services

Send administrative information

Send marketing and promotional communications

Respond to inquiries and offer support

Request user feedback

Improve user experience

Protect from abuse and malicious users

Respond to legal requests and prevent harm

Run and operate the Website

BILLING AND PAYMENTS

We use third party payment processors to assist us in processing your payment information securely. Such third party processors' use of your Personal Information is governed by their respective privacy policies. We suggest that you review their respective privacy policies.

DISCLOSURE OF INFORMATION

This Website is hosted on the Wix.com platform. The processing of Personal information by Wix.com is governed by a Data Processing Agreement available here: https://www.wix.com/about/privacy-dpa-users.

We use Google Analytics to carry out statistical analyses of page use, page interactions and paths through our website, to improve use friendliness. Google Analytics uses a set of cookies to collect information and report these site usage statistics. For more information on how Google uses the data collected via this service, see here: http://www.google.com/policies/privacy/partners/. To opt out of being tracked via Google Analytics, you can also use Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

We use Hubspot as our CRM and marketing platform. We may collect the contact data of clients and potential clients, suppliers and subcontractors, press and other media in Hubspot CRM for sales and marketing purposes. In addition, when you complete a form on our website, the data you provide will be saved in Hubspot CRM and can be used for the purposes outlined on the form. We use Hubspot to send newsletters and other mailings, and can use email tracking to understand how you interact with our marketing emails. For more information on how Hubspot uses data, see here: https://legal.hubspot.com/privacy-policy.

We do not sell your data to third parties and will only share your data if that is necessary to comply with a legal obligation or for the fulfilment of the purposes mentioned in this Policy. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.

In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and Personal Information will likely be among the assets transferred.

RETENTION OF INFORMATION

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

THE RIGHTS OF USERS

You have the right to access, correct, or delete your personal data. Send a request for access, correction, or deletion to info@guideways.ai. For any other questions about privacy and cookies, you can of course also contact us.

PRIVACY OF CHILDREN

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website, please contact us. 

COOKIES

The Website use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate the Website. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org

DO NOT TRACK SIGNALS

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

EMAIL MARKETING

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third party provider to send such emails. We will maintain the information sent via email in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the email is from and provide clear information on how to contact the sender.

LINKS TO OTHER RESOURCES

The Website contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and to read the privacy statements of each and every resource that may collect Personal Information.

INFORMATION SECURITY

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

DATA BREACH

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

CHANGES AND AMENDMENTS

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

ACCEPTANCE OF THIS POLICY

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website.

CONTACTING US

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@guideways.ai.

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